The unified inbox
When replies scatter across five apps, leads slip through the cracks. The unified inbox pulls Gmail, Outlook, Instagram, Facebook, and LinkedIn into one threaded view per contact — so you see the whole history no matter where someone answered.
4 min read- 1
Connect your channels
Link Gmail, Outlook, Instagram, Facebook, and LinkedIn in Settings → Integrations. Their replies flow into the Inbox automatically.
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Work the attention queue
The Inbox badge counts replies that need you — hot leads and bot handoffs. Start there each morning.
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Read the AI intent tag
Each reply is classified by intent — interested, objection, out-of-office, not now — so you can jump on the interested ones first.
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Draft in your brand voice
Let Haze draft a reply in your voice before you type a word, then edit and send. It answers from your approved FAQ and SOPs.
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Assign to a teammate
Route a conversation to the right person. A human reply auto-pauses that lead's sequence so no scheduled follow-up goes out mid-conversation.
Pro tips
- Threading is per contact across channels — if someone emails then DMs, it's still one conversation.
Keep going
Ready to put this to work?
Open the app and try it, or ask the Haze co-pilot to do it for you.