Feature
Unified inbox
Every reply — email and DMs — in one place.
Gmail, Outlook, Instagram, Facebook, and LinkedIn conversations in a single threaded inbox. Draft replies in your brand voice, classify reply intent with AI, and assign conversations to the right teammate.
Threaded across channels
One conversation view per contact, no matter which channel they replied on.
AI reply drafting + intent
Replies are classified by intent and can be drafted in your brand voice before you ever type.
Assignment + shared work
Route conversations to teammates; a reply auto-pauses that lead's sequence.