Terms of Service

These Terms of Service (“Terms”) govern your access to and use of meethaze (the “Service”), operated by Haze Tech Solutions (“we”, “us”, or “our”). By creating an account or using the Service you agree to these Terms. If you don’t agree, don’t use the Service.

1. The Service

meethaze helps you create, schedule, and publish content to third-party social media platforms, including AI-assisted captions, image generation, video reels, voiceover synthesis, and a content planner. Features evolve. We may add, change, or remove features at our discretion.

2. Your account

• You must be at least 16 years old (or the age of digital consent in your jurisdiction).
• You’re responsible for keeping your credentials secure and for all activity under your account.
• You agree to provide accurate information and to keep it current.
• One account per person; sharing logins violates these Terms.

3. Acceptable use

You agree not to use the Service to:

• Post content that is illegal, defamatory, harassing, sexually explicit involving minors, or that infringes anyone’s rights.
• Impersonate any person or organization, or misrepresent your affiliation with one.
• Send spam, bulk unsolicited messages, or run automated mass-engagement schemes.
• Scrape, reverse-engineer, or interfere with the Service or its underlying infrastructure.
• Bypass rate limits, quotas, or any technical access controls.
• Use the Service to generate content that violates the policies of the social platforms it publishes to.

We may suspend or terminate accounts that violate these rules, and we may remove content that violates them.

4. Your content; our license

You retain ownership of the brand information, media assets, captions, and other content you provide (“Your Content”). You grant us a worldwide, non-exclusive license to host, process, transmit, and display Your Content solely to operate and improve the Service — including running it through third-party AI providers (see Section 7) so we can return generated outputs to you.

You’re responsible for making sure you have the rights to upload anything you give us, including logos, photos, video clips, voice samples, and any third-party material you incorporate. If a copyright holder demands we take something down, we will.

5. AI-generated output

AI outputs are produced by upstream models we do not control. We don’t guarantee they will be accurate, on-brand, original, or free of errors. Review every output before publishing it. You’re responsible for what you post — the Service is a tool, not the publisher.

Subject to your compliance with these Terms, we don’t claim ownership of generated outputs that we deliver to you. Note that AI providers may impose their own terms on the use of their outputs (e.g., OpenAI’s usage policies); you agree to honor those when applicable.

6. Subscriptions, billing, and refunds

• Paid plans are billed monthly in advance via Stripe. By subscribing you authorize recurring charges until you cancel.
• Cancel anytime from your account settings. Cancellation takes effect at the end of the current billing cycle; you keep access until then.
• We don’t offer prorated refunds for partial months unless required by law.
• Quotas (image generations, video renders, voiceover seconds, etc.) reset at the start of each calendar month and don’t roll over.
• We may change pricing with at least 14 days’ notice. New pricing applies on your next billing cycle.

7. Third-party services

The Service depends on and integrates with third parties — including but not limited to OpenAI, Anthropic, ElevenLabs, Cloudflare R2, Supabase, Stripe, and the social platforms you connect (Meta, TikTok, YouTube, X, LinkedIn, Pinterest). Their terms apply to your use of their products. We don’t control what they do with the data they receive, beyond what their published terms allow.

8. Service availability

We work to keep the Service available but don’t guarantee uninterrupted operation. Maintenance, upstream outages, and bugs happen. We may delay or fail to deliver scheduled posts because of issues at social platforms or our providers. Where we can, we’ll try to make it right.

9. Termination

You can close your account at any time. We may suspend or terminate your account if you breach these Terms, if we’re required to by law, or if continued service would expose us or other users to material risk. On termination we will delete or anonymize your data per the schedule in our Privacy Policy, except where retention is required by law.

10. Disclaimers

The Service is provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability for any claim arising from these Terms or the Service is limited to the greater of (a) the amount you paid us in the 12 months before the claim, or (b) US$100.

12. Indemnification

You agree to indemnify and hold us harmless from claims, losses, and expenses (including reasonable attorneys’ fees) arising from your content, your use of the Service, or your violation of these Terms.

13. Governing law and disputes

These Terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-laws rules. You and we agree to resolve disputes in the state or federal courts located in Florida, except that either party may seek injunctive relief in any court of competent jurisdiction.

14. Changes to these Terms

We may update these Terms. If the changes are material we’ll notify you (e.g., by email or in-product banner) at least 14 days before they take effect. Continued use after the effective date means you accept the changes.

15. Contact

Questions about these Terms? Email us at info@hazetechsolutions.com.